Damage Type
What It Looks Like
What We Do
Timing
Wind damage
Creased, lifted or missing shingles, displaced tiles, backed out metal fasteners
Photograph and date it, replace and reseal, renail to spec, document for the claim
Tarp within hours, repair within days
Fallen tree or debris impact
Punctured decking, crushed trusses, holes through the roof
Emergency tarp, structural assessment, decking and framing repair, new roofing
Tarp same day, repair after engineering if needed
Hail damage
Bruised or cracked shingles, dented metal, spalled tile
Test squares, photo documentation, repair or replace per the adjuster’s scope
Inspection within days
Storm surge and water intrusion
Wet decking, stained ceilings, saturated insulation
Dry in, decking replacement, underlayment and covering
Tarp within hours, repair after drying
Tornado damage
Sections of roof peeled back, ridge and hip failure
Emergency dry in, section rebuild or full replacement
Tarp same day
Full replacement under a claim
Adjuster scope calls for the whole roof
Code compliant replacement with permit, final inspection and wind mitigation form
Most homes in one day once approved